Delivery Policy
Delivery Policy for Upholstery Nest
Last Updated: 16/03/2025
Thank you for choosing Upholstery Nest! We are committed to ensuring that your bespoke upholstered wall decorations and panels are delivered to you in a timely and efficient manner. Below is our delivery policy, outlining our process, timelines, and potential delays.
1. Order Confirmation
Once your order is placed, you will receive an order confirmation email. This confirms that we have received your order and that it is being processed. As our products are bespoke and made to order, please note that the production time is separate from the delivery time.
2. Production Time
Due to the custom nature of our products, production will take between 1 and 10 business days. This time frame allows us to ensure the highest quality and to account for the time required to gather materials and create your bespoke product. Please note that the production time may vary depending on:
• Material Availability: The time required to source materials and fabrics.
• Order Volume: During busy periods or high volumes of work, production times may be slightly longer.
We will notify you if there are any significant delays beyond our typical production timeline.
3. Shipping and Delivery
Once your product is produced and ready for dispatch, we will ship it via a courier of our choice. We typically use standard shipping, which takes 2-3 business days for delivery. Shipping costs are calculated at checkout, and you will be provided with tracking information once your order is dispatched.
4. Delivery Delays
While we make every effort to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as:
• Courier Delays: Shipping carriers may experience delays due to weather, high demand, or unforeseen circumstances.
• Material Lead Times: Delays in receiving materials or fabrics for production may result in a longer production time.
If there are any significant delays in delivery, we will keep you updated with the latest information.
5. International Shipping
At this time, Upholstery Nest primarily delivers to customers within [Your Country]. If you are located outside this area, please contact us before placing an order to confirm shipping availability and costs.
6. Contact Information
If you have any questions or concerns regarding your delivery or need to make any changes to your order, please contact us at:
• Email: upholsterynest@outlook.com
• Phone: 07931952885
We appreciate your patience and understanding as we work to create your bespoke product. Thank you for choosing Upholstery Nest, and we look forward to delivering your custom order!